Frequently Asked Questions 


We’ve compiled a short list below of our most frequently asked questions by our customers. And if you don’t find what you’re looking for here, simply contact us for personalized assistance with one of our expert consultants.

  • HOW LONG HAS LIBERTY HOLIDAYS OPERATED AS A BUSINESS?

    Liberty Holidays has been established since 2010 (By venture company Ghale Treks & Expedition at 2000 ) with over 25 years plus of experience on tour operator and tours supplier which will be able to deliver the service and facilitate the tour program very effectively to define the real leisure and experiencing in our destinations.

    The company is authorized by Nepal Government with registered number :  Company Reg. No: 74126, VAT No: 304220698 and Professional License number: 1565 The Corporate headquarters is based in Kathmandu, Nepal.


  • WHAT KIND OF VACATIONS DOES LIBERTY HOLIDAYS BOOK?

    We have tailored made holiday packages, day tours, things to do, transfers, tickets, honeymoons, family vacations, custom tours, destination weddings, group getaways, cruises, guided tours,  adventurous trekking, hiking, mountaineering, events and media concern assistance to just about anywhere in the Asian countries and for almost every type of traveler

  • WHEN IS BEST TIME OF YEAR TO VISIT ASIA?

    The answer varies per destination. Please visit the Destinations area of our web site, which has country-specific weather information. Each destination has a private page with a weather section that will give you detailed information specific to that particular destination. Other factors you may want to take into account, such as festivals or low visitor numbers, are also detailed in these pages.

  • WHY SHOULD I TRAVEL WITH LIBERTY HOLIDAYS?

    Consistently great quality defines the Liberty Holidays experience. You get value for your money and quality you can trust with every journey. Why With Us page to help you better understand our services, and why we are considered the industry’s top tour operator in the region.

  • WHAT'S THE DIFFERENCE BETWEEN A SMALL GROUP TRIP AND A CUSTOM JOURNEY?

    A Small Group Trip has an established itinerary with a set price and departure dates. You join in, and are led by a Tour Leader and local guides. A Custom Journey is created from scratch by you and your Trip Coordinator. Together you determine dates, destinations and length of stay. These are private departures, and other travellers will not join in on your itinerary. A local guide and driver will accompany you on a Custom Journey.

  • I'M NOT READY TO MAKE A RESERVATION. CAN LIBERTY HOLIDAYS HOLD A SPACE FOR ME?

    We cannot guarantee space until we receive your deposit, therefore please send it in as soon as you decide your travel plans.

  • HOW FAR IN ADVANCE SHOULD I RESERVE MY SPACE?

    It is difficult to secure rates and reservations more than 3 months out from departure date, particularly for flights. Having said that, reserving space as early as possible (10-11 months out) does ensure greater options and flexibility. recently we had launched our holiday packages BOOK & BUY at online system, each of products has their own availability, conditions and prices.

  • DO YOU OFFER TRAVELER'S INSURANCE PROTECTION?

    No, It is a condition while booking a trips, hotels, transfers, tickets, things to do and any activities related with Liberty Holidays that travelers/trekkers must be protected by insurance themselves that covers cancellation, accidents, health, emergency evacuation, and lost of items, theft of or damage to baggage and personal effects. LIberty Holidays is partner with world's leading Insurance company Global Rescue.

    Global Rescue is provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. We strongly recommends that you enroll with Global Rescue prior to embarking on your trip.

    PROTECT YOURSELF, SAVE TIME AND MONEY - JOIN NOW

  • CAN CHILDREN TRAVEL ON YOUR TRIPS? IF SO, WHAT AGE?

    Yes, children of all ages are welcome on any Custom Journey. The countries in our region are ideal family destinations and very suitable for children of all ages. Our Small Group Trips, being intensely cultural in focus, are unsuitable for children under 16.

  • HOW MUCH MONEY SHOULD I BRING?

    The answer to this question it will be depend on your trip and destination, if you please inquire us while you willing to travel our destination we will forward you itinerary and cost details with in 24 hours after received your mail.

  • CAN I BOOK MY HOLIDAY ONLINE?

    Yes, the majority of our holidays can be booked online. Should you encounter any difficulties while trying to do so, please call one our experienced advisers on our telephone support at +977-1-4511001


    If you do book one of our holidays online, you’ll be pleased to know all of the information collected Credit cards by Liberty Holidays or our third party payment gateway will be used solely to assist customers in planning their Asian countries vacations. We will not share, distribute or sell your personal information, or use it for any other purpose.

  • WHAT METHODS OF PAYMENT DO YOU ACCEPT?

    We accept all the major credit cards payment, wire transfer and others transfer system likewise Wise, Paypal, western union money transfer, please visit our Terms and Condition page Payment condition for details.

  • WHAT ARE YOUR CALL CENTER OPENING HOURS?

    You can call to speak to one of our qualified Travel Advisers during the following hours:

    Our opening hours are as follows:

    Sunday to Friday: 10.00am – 18.00pm

    Saturday: 10.00am – 13.00pm

    Please call us on 00977-1-4511001

    You can also email us directly on sales@libertyholidays.com

  • ARE THERE ANY EXTRA FEES THAT I WILL HAVE TO PAY?

    No, we do not charge any extra fees or fuel surcharges others than mentioned at trip cost. The listed price are the price you pay. Including tax.

  • WHAT IDENTIFICATION IS REQUIRED FOR HOTEL CHECK-IN?

    When checking in to your hotel you will need your original valid passport, along with a major credit card for incidentals.

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